PRIVACY POLICY
Your privacy matters to us
Last Updated: November 2025
Introduction
Premium Fitness ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our gym, use our website, or interact with our services.
Information We Collect
Personal Information
We may collect personal information such as your name, email address, phone number, date of birth, gender, emergency contact information, payment details, and health/medical information relevant to your fitness program.
Usage Data
When you visit our website, we automatically collect information about your device, browser type, IP address, pages visited, time spent on pages, and the date and time of your visit.
Health and Fitness Data
We may collect information about your fitness goals, workout history, progress photos, body measurements, and any health conditions you disclose to us for safety purposes.
Payment Information
We collect payment information when you purchase memberships or services. This includes credit card details, billing address, and transaction history.
Communication Records
We maintain records of communications between you and Premium Fitness, including emails, messages, phone calls, and feedback you provide.
How We Use Your Information
- •To provide and maintain our fitness services, including membership management and facility access
- •To process payments and manage your account
- •To communicate with you about your membership, class schedules, promotions, and important updates
- •To personalize your fitness experience and create customized workout plans
- •To ensure your safety during workouts by understanding your health conditions and fitness level
- •To improve our services, website, and customer experience
- •To comply with legal obligations and enforce our terms and conditions
- •To detect, prevent, and address technical issues, fraud, or security concerns
Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers and business partners who assist in our operations (payment processors, software providers)
- Legal authorities when required by law or to protect our rights
- Emergency contacts in case of medical emergencies
- Third-party fitness apps or platforms with your explicit consent
Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, restricted access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.
Your Rights
- •Access your personal data
- •Request correction of inaccurate information
- •Request deletion of your data (subject to legal obligations)
- •Object to processing of your data
- •Request data portability
- •Withdraw consent where processing is based on consent
Cookies and Tracking
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
Our services are intended for individuals aged 18 and over. If you are under 18, please obtain parental consent before using our services.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: hello@premiumfitnesscenters.ae
Phone: +971-509511234
Address: Al Najmah St - Al Mu'tarid, Al Ain, UAE